![]() ![]() When a site is generally known to work in Firefox, these are standard suggestions to try when it stops working normally (you can skip the ones you've already completed):ĭouble-check content blockers: Firefox's Content Blocking feature and extensions that counter ads and tracking may break websites that embed third party content (meaning, from a secondary server). I tried up upload a screenshot showing the date when FF Updated, but it seems it's not working. I wasn't sure if their videos were Flash or HTML 5 so updated Flash. Did not, no improvement, the videos still will not play. I read some articles that suggested I remove Firefox from my allowed programs through the firewall, then re add it. I checked and see that Firefox Updated since the last time I watched videos on it. The videos play fine in Google and in Edge no problem with either of those browsers but still not playing in Firefox. Went back to play and the icon went around and around etc. I called Amazon they had me clear the cache and cookies, and it started to play, I stopped it and said it looked like it was fixed and hung up. I tried 3 more and none of them would play. I clicked the Watch Button as I have for months and the icon went around and around and around. ![]() I haven't watched any videos for about a week, busy with other things and decided last night, with the snow, was a good night to watch a video. As a matter of fact I use Firefox exclusively because the quality was better than on Google or Edge. I've been watching videos on my Amazon Prime account for months using Firefox without an issue. ![]()
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